Business and Communication Skills

Udemy Launches AI-Powered Role Play to Coach Professionals

San Francisco, CA (USA), June 2025 - Udemy, a leading AI-powered reskilling platform, has announced the launch of Role Play, a new AI-powered offering that helps learners develop real-world soft skills through immersive, instructor-designed conversation simulations. Role Play also enables organizations to design custom scenarios based on their specific business challenges, delivering personalized and contextual learning at scale. By blending expert-created content with adaptive coaching technology and personalization at the enterprise level, Role Play gives learners a realistic environment to practice and master critical workplace communication skills.

Role Play builds on the momentum of Udemy’s recently launched Innovation Studio, a dedicated initiative designed to accelerate experimentation and breakthroughs in how learning experiences are created, delivered, and personalized. As one of the first major outputs of the Studio, Role Play exemplifies the kind of forward-thinking, AI-driven innovation the Studio was built to unlock. It reflects a shift toward more interactive, immersive, and skill-focused learning design, where learners actively practice real-world scenarios, not just passively consume content.

"At Udemy, we understand that the most effective way to master soft skills is through practice and feedback," said Eren Bali, Chief Technology Officer and founder at Udemy.

Udemy learners can practice a variety of workplace-related conversations – such as pitching new business ideas, negotiating agreements, resolving conflicts, providing feedback, coaching, goal setting, delegating tasks, managing projects, and preparing for interviews. Through the customizable interface, they can receive immediate feedback that accelerates skills development and drives both personal career advancement and organizational success. Role Play is designed for:

Organizations closing skills gaps: Role Play enables teams to create customized scenarios that mirror real workplace challenges, giving employees a safe environment to practice communication, problem-solving, and leadership skills.
Professionals seeking career advancement: Role Play offers an opportunity to develop and refine communication and leadership skills that are increasingly valued in today’s workplace.
Creators and instructors aiming to bring soft skills to life: Role Play offers an intuitive way to add immersive, hands-on practice directly into Udemy courses.

Udemy will continue to showcase new technology through the Innovation Studio, bringing the power of AI and human connection to reskilling at scale.